Privacy Policy

Welcome to Dhaka.

Dhaka provides a web-based management portal for administrators and an Android mobile application for registered customers. We are committed to protecting your personal information and ensuring that your data is handled securely.

By using our website or mobile application, you agree to the practices described in this Privacy Policy.

We may collect the following information when you use our services:

• Full name
• Mobile number
• Email address (if provided)
• Delivery and billing address
• Purchase history and invoices
• Loyalty points and rewards information
• Device information required for app functionality

We use your information to:

• Create and manage your customer account.
• Display your purchase history and invoices.
• Show your loyalty points and rewards.
• Provide customer support.
• Send important account or service notifications.
• Improve the performance and security of our services.

Our platform consists of:

• Admin Web Portal:

  Used by authorized administrators to manage customers, products, invoices, orders, loyalty points, and other business operations.

• Customer Mobile App:

  Allows registered customers to:

  • View their purchase invoices.
  • Check loyalty points and rewards.
  • View account information.
  • Contact the administrator or store.
  • Access product and account-related information.

We do not sell, rent, or trade your personal information.

Information may be shared only:

• When required by law.
• With trusted service providers that help us operate the platform.
• To protect the security and integrity of our services.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

You may request to:

• View your personal information.
• Correct inaccurate information.
• Request deletion of your account, subject to applicable legal and business record requirements.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions regarding this Privacy Policy, please contact us.

In accordance with applicable data privacy laws and app store policies, users have the right to request the deletion of their personal data. If you wish to exercise this right, please follow the steps outlined below:

1. How to Submit a Request

1. Send an email to dhakasop@gmail.com with the subject line "Data Deletion Request."
2. Include the following information in your email:

1. Your full name.
2. The email address associated with your Dhaka Beej Bhandar account.
3. A clear statement indicating that you wish to have your personal data deleted.

2. Processing Your Request

1. Upon receiving your request, we will verify your identity to ensure the security of your data.
2. Once verified, we will process your request within the timeframe required by applicable data protection laws.

3. Important Considerations

1. Certain data may need to be retained for legal, regulatory, or operational purposes, as permitted by law.
2. Deleting your data may impact your ability to use certain features or services within the Dhaka Beej Bhandar platform.